Prioritizing CFO Duties: What SBOs Advise

 

Decreased funding and increased expectations continue to add tasks to every SBO's to-do list. Here's how SBOs prioritize their tasks to ensure everything gets done.

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Maria Parry, CPA, SFO

 Published January 2026

The education system continues to undergo significant changes. Decreases in funding have added to the already high business official responsibility dome. I surveyed several school business officials recently about their responsibilities and how they prioritize them. Below are the survey results, along with additional comments respondents provided.

Question #1: Do you have a set “playbook” of what projects (tasks) you are responsible for and what projects (tasks) you would delegate to a member of your team?

An example provided was monthly department meetings to see what everyone is working on and who is the best fit for a new project. More than 43% of respondents stated that they engage in planning communication regarding projects. Communications included: 

  • Confirming projects are split by area of expertise.  

  • Determining assignments based on the subject matter of the project (example: a health insurance audit would be assigned to HR staff). 

  • Evaluating the context of the project, measuring it against the deadline of the project and other priorities, and seeing what staff member(s) will be the best fit for the project 

  • Discussing which personnel would be most closely aligned with the function, determining if they have the capacity, and/or if this is a good cross-training opportunity for a different role. 

  • Meeting every Monday to make sure everyone is on the same page.  

  • Meeting monthly (department-wide) or bi-monthly to check in and share what everyone is working on.  

  • Meeting with the leadership of the appropriate area to discuss, plan, and prioritize new and/or special projects as they arise.  

Business officials who run a smaller office indicated they do not meet as often, as they know what projects are being worked on and by whom.  

Summary: Business officials, whether in a large or small district, know what their team members are working on. Meetings are held to confirm that projects are assigned or on task. Assigning a project to a team member to gain additional experience or cross-training is an excellent idea, as it expands and strengthens the business office team's knowledge base.

Unfortunately, with limited funds and increased “to-do” items, the ability to manage, plan, and follow up goes to the bottom of the priority listing.

Question #2: Do you take on additional projects (tasks) to stay busy?  

Of the respondents, 27% said yes, 30% said maybe, and 43% said they do not take on additional tasks to stay busy. Respondents indicated they are:  

  • Not taking on additional tasks as their current workload is overloaded. 

  • Applying for grants to increase cash flow in the district.  

  • Looking at additional projects in the sense of taking on effective projects; those projects that support the strategic plan, efficiency, collaboration, and move the needle in a positive direction for students and staff with the resources provided.  

  • Taking on the additional projects/tasks not to stay busy, but to utilize opportunities for the district that are too good to pass up, and also if the task is required. Some respondents said they took on new projects to improve processes, move forward with district priorities, and address gaps the district currently does not have.  

  • Assisting other departments, depending on the time of year. Similar responses included offering to assist other department staff who are struggling with their workload to help make their roles more successful.  

  • Using free time to oversee the work in their department.  

  • Some expressed frustration that there isn’t enough time to do the additional projects they would like to do. However, most responded that they take on extra tasks as needed, not necessarily to stay busy, but to support the district's overall team, organization, and strategic plan.  

Summary: Business officials who are 1.0 employees should be classified as 1.5 employees. They are busy keeping the district moving forward and are willing to assist colleagues because, when all is said and done, it’s the right thing to do. It is about commitment to professionalism and dedication to the district. Unfortunately, with limited funds and increased “to-do” items, the ability to manage, plan, and follow up goes to the bottom of the priority listing.  

Question #3: Do you follow a calendar/checklist each month to make sure you stay on task?  

Of the respondents, 67% answered yes, 21% answered no, and 12% responded maybe. The percentage who answered “yes” was less than expected, considering the availability of planning programs and calendar alerts.  

Question #4: What advice would you give to colleagues about prioritizing your duties to show support for this career and maybe offer a solution to a roadblock?  

Results can be summarized into four key takeaways: 

1. Taking the time to identify and learn automation opportunities can be challenging, but almost 100% of the time, it pays dividends down the road. It is also a motivator for others in the department to reduce mundane workloads so they can spend more time on “interesting” or more analytical work.  

2. Blocking time in your calendar for small operational tasks as well as larger or strategic responsibilities is critical to ensure you don’t get bogged down with everyday challenges/meetings/walk-ins to the detriment of strategic or time-sensitive work. Using “time boxing” ensures you can make progress on the items you identify as priorities. It creates focus, helps eliminate perseveration, and encourages completing items within the allotted time (knowing there is no other time in the day to get them done). 

3. Using your calendar system for reminders is also an incredibly easy way to stay on top of deadlines, check on items of concern a week or two after resolution, and hold others accountable. For example, an employee promises to have something critical done by Friday, so on Thursday, you set a reminder in your calendar to check on the progress and add another for Friday if it wasn’t completed by Thursday. This has the added benefit of not draining your time on the day after it was due because you have to deal with the consequences. 

4. Speak with your colleagues at other schools before investing large amounts of time in a new project or issue. There is a high probability that someone else has already done the research or has a template that can save you time. Clearly, you have to be careful not to become a drain on your colleagues, but if you are judicious in your requests, this can be a critical success factor. Comparing and contrasting what works and doesn’t work at other schools can only help you not only in time management but in deliveries that consider angles/options/considerations you may not have identified on your own. 

Comments offered in response to this question included:  

  • The best investment you can make is in yourself. Sometimes work on a template or new design pays off; sometimes it does not. It’s worth the effort to try to streamline the budget and assumptions, as well as staff tables.  

  • My advice is to stay highly organized with both scheduling and recordkeeping. I recommend keeping thorough notes on completed tasks, correspondence, procedures, and other key activities. This not only makes research, reporting, and audit responses much easier but also provides important protection and documentation for you.  

  • Hire staff not only based on their technical knowledge, but also on their proven record of working effectively and collaboratively with their colleagues for the betterment of the entire division.  

  • Create an environment where professional questions and feedback are encouraged to strengthen the organization for stakeholders.  

  • Encourage continuous learning and application of various software and AI platforms to help expedite the work.  

  • Network with school business officials within your state, region, and country through organizations such as ASBO, as these organizations provide a plethora of valuable insights and information.  

  • Key takeaways can be summarized into four points:  

  • In small districts, there is often a lot of pressure to be the one taking care of everything. I think it’s important to set up systems that support day-to-day work and allow some time to focus on the bigger picture. Working with neighboring districts to share services also helps – for example, two districts that each employ an administrator who is spread thin between finance and operations can share those roles so one individual can focus on finance for the two districts and the other can focus on operations.  

  • Work with a mentor early in your career. It takes a good 3+ years to fully understand the rhythm of this job and what each season brings to your workload. Stay organized to stay current with tasks.  

  • Add additional staff, if needed, to allow the CFO to oversee and have time to think and plan what the priorities of the department are. Take the time to learn about AI or macros/pivot tables in Excel, as these efficiencies can greatly improve your team's productivity.  

  • Cross-train your staff so they can help during crunch times. I always make time to learn about new things because it could benefit the district and/or save time.  

  • Assume responsibility for your tasks and do what is necessary to have the tools you need to accomplish them, i.e., education, technology, software, etc. Join professional associations to collaborate with others in similar roles and learn which tools are available to you.  

  • Maximize cross-training as much as you can with your staff. Teach your staff some of the operational workload that you are currently doing, so you can be more attentive to higher-level work for the district/agency. 

  • The size of the organization really matters. In a small system, where adding specialized staff will be difficult, I would look to augment tasks with outsourced support; target the needs with specific knowledge to get the work done. Look to a BOCES or Ed Services Provider to partner with other small districts. In a larger organization, you shouldn’t be doing administrivia — it isn’t a good use of your time. Look to partner with a different part of the organization to build some efficiencies to allow for position consolidation.  

  • I use computer workflow as often as I can to help with efficiency or imports, etc. I also maintain lists of duties and those that could be reassigned, should I have the opportunity. For example, we recently hired an E-Rate consultant and realigned duties between HR and Finance a few years ago. 

  • Don’t get lost in emails; set limits. Check them at a specific time of day.  

  • Maximize efficiency by leveraging technology, delegating where possible, and don’t be afraid to say “no” when appropriate 

  • Investing time now to streamline processes and procedures to increase efficiency in the long run may seem like a daunting task, but it will pay off in the long run. Utilizing your existing software to the full extent to replace manual tasks — even if it means reaching out to see if something is possible — will help. Many times, there are things your ERP software can do that you aren’t even aware of.  

  • Use your calendar. Block out times for specific projects. Identify the priority tasks of each day and week.  

  • Surround yourself with a strong team. Make sure your support staff is well-trained and working to their full potential. They are the backbone of the Finance Department!  

  • Learning more about Excel each year and using those functions learned continuously to not lose the skill. 

  • Learning and investing in AI; finding efficiencies within our processes. 

  • Do budget/fund balance projections periodically. The top priority is to know your financial status at all times.  

  • Don’t focus on the small stuff just to check things off your list; be driven by deadlines and planning according to the workload necessary to complete a project (so you do not ask your staff for stuff you need ASAP because of poor planning). Definitely put time for yourself and your daily tasks on your calendar.  

  • Always ensure that there are checklists/procedures manuals and calendars of tasks to be accomplished to help you ensure you meet your deadlines, as well as prepare for proper succession planning.  

  • Setting a daily schedule or prioritized tasks. 

  • Always plan for the future as well as the present. 

  • Encourage staff in their professional growth so they can contribute in other ways. 

  • Early in my career, I definitely used the SBA calendar/handbook that Questar Ill puts together. It helped ensure that I wasn’t missing critical items. I would also highly recommend leaning on your counterparts in other districts. Our business officials’ group within my BOCES has been such a great support system. We reach out to each other with any questions or issues that arise. It’s a great way to get feedback, different perspectives, or to vent. Lastly, AI software is a game-changer. I still don’t use it as much as I could, but it makes life so much easier when I do. Newsletters, district correspondence, etc.  

  • I am working on creating a job tasks listing for myself. I have only been in this role just over a year, so I am learning as I go. Using AI software to an extent has helped tremendously, even just with wording memos and emails. I used to spend so much time articulating emails to ensure professionalism. We use Google Sheets and Excel. It is a must in any accounting role.  

In Sum 

Prioritizing needs, wants, and “free” time for a business official can be overwhelming, but you don’t need to feel alone. This is what ASBO International is all about: supporting and sharing stories that help school business officials at all levels be their best selves.  

Thank you to the responders of this survey! The time that they took to provide real-world/experience advice, along with encouragement, is better than any research online.

  

   

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